| COMPLAINTS/CASES OPENED |
| Complaints Received |
2,978 |
3,030 |
3,116 |
2,449 |
3,425 |
3,576 |
1,353 |
| Referred for Investigation |
63 |
110 |
48 |
8 |
41 |
70 |
20 |
| Cases Referred to AG |
151 |
158 |
59 |
47 |
101 |
107 |
41 |
|
| DISCIPLINARY FILINGS |
| Accusations Filed |
164 |
151 |
63 |
49 |
45 |
49 |
23 |
| Statement of Issues (SOI) Filed |
21 |
14 |
11 |
4 |
6 |
4 |
0 |
|
| WITHDRAWALS/DISMISSALS |
| Accusations Withdrawn or Dismissed |
8 |
4 |
15 |
3 |
4 |
7 |
0 |
| SOI Withdrawn or Dismissed |
3 |
7 |
11 |
2 |
0 |
0 |
0 |
|
| DISCIPLINARY DECISION OUTCOMES |
| Revocation |
64 |
36 |
34 |
37 |
41 |
49 |
17 |
| Voluntary Surrender of License |
45 |
31 |
34 |
5 |
5 |
5 |
1 |
| Suspension Only |
0 |
0 |
0 |
1 |
0 |
0 |
0 |
| Probation with Suspension |
208 |
156 |
129 |
44 |
25 |
32 |
9 |
| Applicant Licenses Denied |
14 |
5 |
6 |
2 |
1 |
3 |
2 |
| Probation Only |
28 |
62 |
28 |
13 |
11 |
11 |
10 |
| Public Reprimand |
0 |
1 |
1 |
0 |
0 |
0 |
0 |
| Other Decisions |
9 |
2 |
0 |
5 |
2 |
2 |
0 |
| TOTAL DECISIONS |
368 |
293 |
232 |
107 |
85 |
102 |
39 |
|
| DECISIONS (BY VIOLATION TYPE) |
| Contractual |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
| Fraud |
7 |
11 |
3 |
3 |
0 |
0 |
0 |
| Health and Safety |
85 |
70 |
71 |
16 |
16 |
13 |
6 |
| Non-Jurisdictional |
1 |
2 |
1 |
2 |
2 |
0 |
0 |
| Incompetence/Negligence |
56 |
67 |
48 |
8 |
17 |
14 |
1 |
| Other |
22 |
7 |
1 |
2 |
0 |
0 |
0 |
| Personal Conduct |
28 |
27 |
41 |
4 |
3 |
4 |
0 |
| Product Quality |
2 |
4 |
9 |
3 |
0 |
2 |
0 |
| Unprofessional Conduct |
2 |
1 |
1 |
0 |
0 |
0 |
0 |
| Sexual Misconduct |
4 |
3 |
2 |
1 |
0 |
0 |
0 |
| Unlicensed Activity |
59 |
46 |
57 |
24 |
25 |
34 |
17 |
| Criminal Charges/Convictions |
0 |
0 |
0 |
0 |
1 |
0 |
1 |
|
